Shipping policy
SHIPPING POLICY
Thank you for shopping at vandxo store. We are committed to ensuring a clear and transparent shipping process for our customers.
Order Processing Time
All orders are processed, quality-checked, and packaged within 1 to 4 business days before they are handed over to our shipping carriers. Orders are not processed or shipped on weekends or major international holidays.
Shipping Rates & Delivery Estimates
We are proud to offer Free Standard Shipping to our customers. To ensure affordable and secure delivery, we partner with specialized global shipping networks and overseas fulfillment providers.
Shipping Option: Free Standard Shipping
Estimated Transit Time: 5 to 15 business days
Price: Free
Shipping Limitations & Carrier Disclaimer
Please note that all delivery windows provided are honest estimates and are not absolute guarantees. Because vandxo store operates via global fulfillment networks, we do not directly control the transit operations or courier logistics. Consequently, vandxo store cannot be held liable for delayed deliveries caused by factors outside our reasonable control, including but not limited to: shipping carrier disruptions, local postal delays, severe weather conditions, or unexpected customs inspection holds.
Tracking Information
Once your order has been dispatched from the fulfillment center, a shipping confirmation email containing a tracking number will be sent to you automatically. Please allow 48 to 72 hours for the tracking information to update and display correctly on the courier's system.
Customs, Duties, and Taxes
vandxo store is not responsible for any international customs fees, tariffs, or import taxes applied to your package upon arrival. All expenses incurred during or after shipping are the sole responsibility of the customer.
Incorrect Address Disclaimer
It is the customer's responsibility to verify that the shipping address entered at checkout is completely accurate and error-free. Due to our automated fulfillment processes, we can only modify addresses within a very short window after order placement. If you detect an error, contact us immediately at vandxostore@gmail.com. We are not liable for lost packages resulting from incorrect shipping information provided by the buyer.
Contact Us
For any questions regarding your shipment or delivery status, please contact our support team at: vandxostore@gmail.com